MAKING A BOOKING:

• Contact James Gilberd directly by email  j.gilberd@xtra.co.nz or phone 027 444 3899 or 04 382 9502 to make your booking and for any subsequent discussion
  
• When you make a booking to hire the studio, it will be regarded as a firm booking unless you state otherwise at the time
• If "pencilling in" an booking, you will need to provide an agreed date by which you will confirm the booking
• If your plans for your booking change, it is your responsibility to inform Courtenay Studios. It is not up to us to check with you. Failure to inform us of any changes may result in your being charged for your original  booking
• If you cancel your booking within 48 hours of its start time, or fail to show up, we reserve the right to charge a cancellation fee up to the full amount of the hire fee. (We really want to avoid doing this, but cancellations often mean loss of revenue from other potential bookings not taken.)

PAYMENT OPTIONS:

• Internet transfer, preferably on or before the day of hire
• Pay on invoice (within 7 days)
• Eftpos terminal available
• Cash
• Cheque - OK if you're a regular customer, or by arrangement
• Visa or Mastercard, yes, but a 4% surcharge will apply

Student discount is available by negotiation, but not for payment on invoice. Payment must be made prior to or on the day of hire to get the discount. Proof that you are a student is required.

Other discounts: if you are doing a charity or fundraising project, or some kind of non-profit art project, we may be able to offer a discount.

Cancellations: see 'Making a Booking', above. We understand that things don't always go to plan with clients, models and product availability. However, repeated cancellations and postponements make running the studio very difficult and usually cost us money from loss of other potential bookings.

CONDITIONS OF USE

In undertaking hire and use of the studio, you have agreed to the following conditions:

Rubbish removal: taking your own rubbish away after a shoot is greatly appreciated. Please leave the studio reasonably clean. You do not need to pack up all the equipment used, just leave things tidy.

Gaffer tape: please don't stick this on the floor or walls, as it tends to remove the surface when it's lifted.

Background paper: this stuff is expensive! If your models are going to walk on it for full-length photos, it's going to get marked and will have to be discarded after the shoot. Make sure you build this additional cost into your shooting budget. See Hire Rates.

Leaving the studio after hours: you can work as late as you want (provided there is no one booked in after you), and the studio and building doors will self-lock. You can have a key if needed. Please see the Studio Checklist document for info. on locking up, etc.

Safety: the photographer or principal person hiring the studio should have experience in operating studio flash equipment, and knowledge of its safe use. If you are not an experienced studio photographer, using the studio during the day when someone is available to help out is the safest option.

Please do not use ladders in the studio; they are for Courtenay Studios staff use only. We will do the things that require the ladders, such as changing background rolls. We want to avoid potential accidents. If in doubt about something, please ask.

Liability: James Gilberd Photography Ltd and Mark Henry Beehre Ltd (trading together as Courtenay Studios) are not liable for any damage, accident or injury occurring on the premises during studio use. While we endeavour to maintain the studio as a safe working environment, users must act responsibly, take due care operating the equipment, and always work in a safe manner.

Breakages: We understand that breakages of equipment may occur during normal use, but please take care and please do not abuse the equipment. Report any damage so we can sort it out it straight away. Please do not attempt to repair anything yourself. We are trying to keep the cost of hiring the studio down, and want to avoid having to charge deposits and bonds.

Also, the studio floor is concrete. Be careful of your own camera (use a camera strap), lenses and other equipment, as the floor is hard and unforgiving!

NB: these conditions are provisional only, and were updated in September 2018.
Conditions and other website contents may be updated at any time without notice.